Workspace owners and managers can record a data request from Configure → Launch Center → Your workspace data, on your terms.
Workspace export
Choose Workspace export when you need a portable copy of workspace data for review, continuity, or migration planning. Add a note when you need a specific scope or date range.
The request is recorded with the tenant, requesting user, timestamp, scope, note, and status. A request is not the same as an instantly generated download; the review step prevents private customer or commerce data from being exposed to the wrong person.
Workspace deletion review
Choose Workspace deletion review to begin a deliberate deletion process. The Launch Center button records the request but does not immediately delete the tenant, conversations, customers, knowledge, connections, or audit records.
The review verifies authority, scope, legal or billing holds, applicable retention, and a safe completion plan before destructive processing. This protects teams from an accidental one-click workspace deletion.
Track the request
Recent requests remain visible in Launch Center with their type, date, note, and current status. Administrative changes are also retained in the tenant audit log.
For a security concern, use the public klaxify Trust Center or contact
security@klaxify.com. Do not send customer messages, access tokens, passwords, or secret keys by
email.