Agreement and eligibility
These Terms govern use of klaxify by the customer identified in an order, accepted application, or workspace registration. The person accepting them represents that they can bind that customer.
Services may be used only for lawful business purposes by people old enough to form a binding contract.
Accounts and customer responsibilities
Customers are responsible for authorized users, accurate account information, protecting credentials, maintaining lawful notices and permissions for their customer data, and configuring approval and automation settings appropriate for their business.
- Do not share credentials or bypass workspace permissions.
- Review AI outputs and commerce-action settings before enabling autonomous use.
- Maintain lawful connections to Shopify, email, social, and other providers.
Service, AI, and third-party systems
klaxify provides software that can retrieve context, generate responses, and initiate governed actions. AI output may be incomplete or incorrect and is not legal, tax, medical, or financial advice.
Third-party services remain governed by their own terms, availability, APIs, and permissions. klaxify does not control those services.
Fees, renewals, and cancellation
Prices, included usage, overages, billing intervals, and trial terms are shown before purchase or in the applicable order form. Paid subscriptions renew for the selected interval until canceled. Customers can cancel through the provided account or billing flow, subject to any signed order form.
Fees already incurred are non-refundable except where required by law or expressly stated in writing. We will provide advance notice of material pricing changes when required.
Customer data and intellectual property
Customers retain ownership of their customer data and grant klaxify the limited rights needed to provide, secure, support, and improve the service. klaxify retains ownership of the platform, software, documentation, and aggregated or de-identified operational information that does not identify a customer or individual.
Suspension, termination, and export
We may suspend access for security threats, unlawful use, material breach, or nonpayment after appropriate notice when practicable. Customers may request export or deletion through available controls, subject to legal retention and backup cycles.
Disclaimers and liability
The service is provided on an as-available basis. To the maximum extent permitted by law, implied warranties are disclaimed. Neither party is liable for indirect, special, incidental, or consequential damages. Unless an order form states otherwise, aggregate liability is limited to fees paid or payable for the service during the twelve months before the event giving rise to the claim.
Some jurisdictions do not allow certain limitations, so those limitations apply only to the extent permitted.
Changes, governing terms, and contact
Material changes will be posted with a revised effective date and additional notice when required. A signed order form or data processing addendum controls if it expressly conflicts with these public terms. Governing law and venue are those identified in the applicable order form.
Questions or legal notices may be submitted through the klaxify support or contact channels.