FeaturedCommerce
Shopify
Live customers, orders, products, fulfillment, and governed order actions.
- Customer context
- Order actions
- Product and policy import
Your commerce stack,
working as one helpdesk.
Connect the channels and platforms your store already uses. klaxify brings the right customer, order, and conversation context into every resolution while each workspace keeps its own credentials and data.
klaxify
Find the right connection without hunting.
Browse channels, subscriptions, reviews, returns, commerce, and customer data from one directory built to grow with your stack.
All integrations38 integrations
Request an integrationFeaturedFeaturedChannels
Gmail
Two-way support email with push updates, threading, attachments, and delivery state.
- Inbound email
- Threaded replies
- Push updates
Channels
Amazon SES
Branded forwarding and outbound email for teams that do not use Gmail.
- Inbound forwarding
- Verified sending
- Tenant identities
Channels
Facebook & Instagram
Connect Meta business messaging and social activity to the shared inbox.
- Messages
- Comments
- Tenant-scoped pages
FeaturedSubscriptions
Loop Subscriptions
Live subscriber context with governed pause, resume, skip, swap, and cancel actions.
- Live subscription sync
- Governed changes
- Provider verification
FeaturedSubscriptions
Recharge
Recharge subscription context and validated changes inside customer operations.
- Live subscription sync
- Governed changes
- Provider verification
FeaturedSubscriptions
Appstle Subscriptions
Appstle subscriber context with approval policies and post-action verification.
- Live subscription sync
- Approval policies
- Verified actions
FeaturedMarketing & CRM
Klaviyo
Bring customer marketing events and profile signals into a tenant-scoped support timeline.
- Customer events
- Profile context
- Secure webhook intake
Partner accessReviews & UGC
Judge.me
Route review events and customer feedback into the support workflow.
- Review events
- Customer matching
- Secure webhook intake
Partner accessReviews & UGC
Loox
Connect photo and video review activity with the customer record.
- Review events
- Customer matching
- Secure webhook intake
Partner accessReviews & UGC
Yotpo Reviews
Surface customer review activity beside support conversations.
- Review events
- Customer matching
- Secure webhook intake
Partner accessReviews & UGC
Okendo
Connect product-review and customer-feedback signals to the shared workspace.
- Review events
- Customer matching
- Secure webhook intake
Partner accessReviews & UGC
REVIEWS.io
Turn product and merchant review events into trackable customer context.
- Review events
- Customer matching
- Secure webhook intake
Returns & Exchanges
AfterShip Returns
Bring return-status events into the customer timeline and exception queue.
- Return events
- Exception routing
- Secure webhook intake
Partner accessReturns & Exchanges
Redo
Connect returns, exchanges, and protection events to customer operations.
- Return events
- Exception routing
- Secure webhook intake
Partner accessReturns & Exchanges
Return Prime
Route return and exchange events into the same governed customer workspace.
- Return events
- Exception routing
- Secure webhook intake
Partner accessReturns & Exchanges
Loop Returns
Connect Loop return events without mixing them with Loop subscription access.
- Return events
- Exception routing
- Secure webhook intake
Partner accessReturns & Exchanges
ReturnGO
Bring ReturnGO requests and status changes into the customer timeline.
- Return events
- Exception routing
- Secure webhook intake
Channels
WhatsApp Business
Bring two-way WhatsApp customer conversations into the shared inbox.
- Two-way text
- Customer matching
- Delivery status callbacks
Fulfillment & Shipping
ShipStation
Read orders, shipments, tracking, and fulfillment exceptions without changing tabs.
- Shipment context
- Tracking events
- Governed replacements
Fulfillment & Shipping
AfterShip Tracking
Monitor delivery progress and surface shipment exceptions before customers ask.
- Live tracking
- Delivery exceptions
- Proactive monitoring
Fulfillment & Shipping
ShipBob
Connect 3PL orders, inventory risks, holds, shipments, and delivery outcomes.
- 3PL fulfillment
- Inventory exceptions
- Verified shipment status
Loyalty & Retention
LoyaltyLion
Show points, tiers, rewards, and referral activity beside each customer.
- Points and tiers
- Reward context
- Governed adjustments
Protection & Claims
Route
Bring package-protection eligibility and claim progress into the support workflow.
- Protection status
- Package claims
- Outcome tracking
Provider approvalCommerce & Marketplaces
Amazon Seller Central
Connect Amazon orders, fulfillment, cancellations, returns, and permitted seller actions.
- Order context
- Fulfillment events
- Governed seller actions
Commerce & Marketplaces
TikTok Shop
Connect shop orders, products, fulfillment, cancellations, and return status.
- Shop orders
- Fulfillment context
- Return events
Fulfillment & Shipping
ShipHero
Use warehouse, inventory, shipment, and exception data inside customer operations.
- Warehouse context
- Inventory status
- Shipment events
Loyalty & Retention
Smile.io
Display loyalty balances, VIP tiers, rewards, and redemption context.
- Points balance
- VIP tiers
- Reward context
Fraud & Risk
Signifyd
Surface fraud decisions, protected-order status, and chargeback signals.
- Fraud decisions
- Protection status
- Chargeback context
Voice
Aircall
Match calls, recordings, notes, and dispositions to the customer timeline.
- Call timeline
- Recordings and notes
- Customer matching
Team Workflows
Slack
Route approvals, escalations, and incident alerts to the right internal channel.
- Approval requests
- Escalations
- Interactive alerts
ERP & Operations
NetSuite
Connect enterprise customers, inventory, orders, fulfillment, and return authorizations.
- ERP customer context
- Inventory and orders
- Return authorization
Commerce & Marketplaces
WooCommerce
Bring WooCommerce customers, products, orders, refunds, and fulfillment into klaxify.
- Customer and order context
- Product data
- Governed refunds
Commerce & Marketplaces
BigCommerce
Connect BigCommerce stores, customers, orders, products, and governed commerce actions.
- Multi-store commerce
- Order context
- Governed actions
Commerce & Marketplaces
Adobe Commerce
Support Adobe Commerce and Magento customers, orders, fulfillment, and credit memos.
- Enterprise commerce
- Order and fulfillment context
- Credit memos
Commerce & Marketplaces
Walmart Marketplace
Connect marketplace orders, cancellations, returns, fulfillment, and seller operations.
- Marketplace orders
- Returns
- Governed seller actions
Commerce & Marketplaces
eBay
Connect orders, shipping, cancellations, returns, disputes, and approved refunds.
- Orders and fulfillment
- Returns and disputes
- Governed refunds
Integration Platforms
Alloy Automation
Add governed long-tail workflows through an embedded ecommerce integration layer.
- Embedded workflows
- Credential orchestration
- Long-tail connectors
No integrations match this search.
SHOPIFYLive commerce context beside every conversation.
Match the customer and order automatically, inspect fulfillment and products, then complete eligible work without sending the agent to another tab.
- Customer, order, item, payment, and fulfillment context
- Prefilled address editing, notes, tags, refunds, and cancellations
- Live eligibility checks before every sensitive action
- Approval limits and a complete action audit
Shopify customerLIVESJ
VIP CUSTOMERSarah Johnson7 orders · $487 lifetime value
MC
Max Care Soft Chews3 pack · Quantity 1
$89.97LOOP + RECHARGE + APPSTLESubscription work follows the same governed path.
Connect each tenant's provider, synchronize live contracts, and let people or AI employees prepare only the actions that provider supports.
- Pause, resume, skip, reschedule, swap, or cancel where supported
- Action-specific automatic, approval, or disabled modes
- Live provider preflight before the change
- Second provider read, idempotency, and tenant-scoped audit
LoopPause · skip · swapLIVERechargeSkip · reschedule · cancelLIVEAppstlePause · resume · skipLIVECUSTOMER REQUESTSkip the next delivery and move the following order to August 18.
- 1Provider state checked
- 2Workspace policy applied
- 3Manager approval required
- 4Result re-read and audited
GMAILEmail becomes a complete customer workspace.
New email arrives in the shared queue with the sender, thread, and connected commerce context ready for a human or AI employee.
- Automatic inbox updates from Gmail push notifications
- Thread-aware replies from the connected tenant mailbox
- Intent, urgency, and customer matching on arrival
- Browser notifications with useful ticket details
New support emailNOWJESSICA MILLERCan you help with order #1058?
My package is delayed and I need to update the address before it ships.
Intent splitOrder matchedPolicy checked
INSTAGRAMSocial messages get the same customer intelligence.
Bring Instagram conversations into the helpdesk so the reply can reflect the customer relationship, approved knowledge, and relevant order context.
- One queue alongside email and live chat
- Customer history, tags, and verified memory
- Brand-aware suggested direction and human handoff
- Channel-specific tone and privacy controls
Instagram conversation2mFACEBOOKKeep social support connected to the customer.
Handle Facebook customer conversations from the same operating queue and preserve the context your team needs for consistent follow-through.
- Shared ownership, assignment, tags, and internal notes
- Customer and order matching when identifiers are available
- Approved knowledge and macros available in the reply flow
- Escalation into the same manager and AI review paths
Facebook supportOPENDelivery exception→Verify order→Recovery path
STRIPEPredictable workspace billing behind the platform.
Stripe supports klaxify subscriptions and optional capacity purchases, while the helpdesk keeps provider billing details out of customer conversations.
- Plan checkout and workspace subscription management
- Optional fixed-capacity purchases
- Tenant-scoped billing administration
- Internal AI cost controls remain private to the SaaS owner
Workspace planACTIVECURRENT PLANGrowthAI included · predictable monthly price
NEED ANOTHER CONNECTION?
There is a clear path from request to production.
Tell us the platform and the customer workflow you need. We review authentication, data boundaries, event delivery, actions, and demand before choosing the safest delivery path.
- 1Submit the workflowName the integration and the result your team needs.
- 2Compatibility reviewWe assess APIs, permissions, webhooks, tenant isolation, and provider requirements.
- 3Choose the build pathklaxify can add it to the roadmap, your developer can use our sandbox, or an agency partner can help.
- 4Test before releaseEvery integration must pass sandbox, scope, reliability, and action-governance checks.
THE ECOSYSTEM GROWS WITH YOU
Start with the tools you use today.
Connect each workspace's own accounts and keep the helpdesk focused on the channels and work that matter to that team.